Privacy policy
Last Updated: November 10, 2025
Thank you for visiting edellies design co. (“we,” “us,” or “our”). Your privacy matters deeply to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit edelliesdesignco.com (the “Site”) or interact with any of our products, services, or communications (collectively, the “Services”).
By using our Site or purchasing from us, you agree to the terms described below.
1. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or to comply with legal requirements. When updates are made, we’ll revise the “Last Updated” date above and post the new version here. We encourage you to review this page periodically to stay informed.
2. Information We Collect
The information we collect depends on how you interact with our Site or Services. We collect information in three main ways:
A. Information You Provide to Us
When you interact directly with us, we may collect:
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Contact details (name, address, phone number, email).
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Order details (billing and shipping information, payment confirmation).
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Account information (username, password, security questions).
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Customer support messages and any information you share in communications.
You may choose not to share some of this information, but certain features—like completing a purchase—may require it.
B. Information We Collect Automatically
We automatically collect information about how you use our Site using cookies and similar technologies. This may include:
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Browser type and device information
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IP address and general location
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Pages viewed and actions taken on our Site
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Dates and times of visits
These insights help us improve our Site experience and tailor our content and offerings.
C. Information from Third Parties
We may receive information about you from:
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Our e-commerce host, Shopify, which helps process orders and store data securely.
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Payment processors that handle transactions and verify payments.
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Marketing or analytics tools that help us understand how visitors engage with our Site.
3. How We Use Your Information
We use your personal information to:
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Process and fulfill orders (including payments, shipping, and returns).
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Provide customer support and communicate with you about your account or orders.
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Improve our Services, including analyzing trends and preferences.
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Send updates and offers, only when you have opted in to receive them.
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Prevent fraud and ensure security for both you and our business.
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Comply with legal obligations and enforce our Terms of Service.
We never sell your personal information.
4. Cookies & Tracking Technologies
We use cookies to make our Site work smoothly and to understand how visitors interact with it. Cookies allow us to remember your preferences and provide a more personalized experience.
You can adjust your browser settings to refuse or delete cookies, but please note that some parts of the Site may not function properly without them.
For more information about cookies used by Shopify, please visit Shopify’s Cookie Policy.
5. Sharing Your Information
We may share your information only when necessary to operate our business effectively, including with:
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Service providers who help process payments, ship orders, and manage our website.
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Professional partners assisting with marketing or analytics.
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Legal authorities, if required to comply with law or protect our rights.
We do not share or sell your sensitive personal information for profit.
6. Security & Data Retention
We use appropriate safeguards to protect your information from unauthorized access, alteration, or misuse. However, no system is entirely foolproof, and we cannot guarantee absolute security.
We retain your information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes.
7. Your Rights
Depending on where you live, you may have rights such as:
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Access – to know what information we hold about you.
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Correction – to update or fix inaccurate data.
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Deletion – to request that we erase your personal information.
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Opt-out – to decline marketing communications.
You can exercise these rights by contacting us directly. We may need to verify your identity before completing your request.
8. Children’s Privacy
Our Site and Services are not directed toward children under 16. We do not knowingly collect information from minors. If you believe a child has shared information with us, please contact us immediately so we can remove it.
9. International Visitors
If you are visiting our Site from outside the United States, please be aware that your information may be transferred to and processed in countries where data protection laws may differ from your own.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out to us at:
edellies design co.
Design with heart. Delivered with care.